Guest Relations Department Training

Are your patient coordinators and receptionists order takers or revenue generators?

Your medical spa reception team holds a very important position in your business! Implementing the content of this 3-hour training program will transform your front desk and reception department into a super successful revenue hub!
Write your awesome label here.

What You'll Gain:

An entire structure for how to position the reception department

Improved call-to-reservation ratio

Increased medical aesthetics treatment and retail sales

Improved medical spa team and providers image

Ways to keep the medical providers motivated

Scripts, operating guidelines, and forms needed to succeed

Learn How To:

Effectively position the patient coordinators and reception department

Define the goals and responsibilities

Implement steps to maximize performance

Implement effective call management techniques

Maximize sales during check-in and check-out

Utilize scripts and strategies to generate more sales